What are good servers like?
They are dependable, they easily find out what we need and make no bones about selling it to us. They feel people and always know how to treat them. The impossible does not exist for them. They have good vibes and at last but not at least they serve nice drinks and meals.
What skills do they must have for all these?
They need a strong knowledge on beverages and other ingredients. They must be excellent troubleshooters and know a lot about people and psychology. They need to be experts in sales and marketing and of course being creative is a serious advantage as well.
Hospitality gamified trainings form the attitude and develop the skills bartenders and servers need to become real professionals.
Hospitality boardgame is originally a role-play and quiz based boardgame designed for bartenders and servers. It strengthens teamwork and insipres professionalism. It helps people separate their emotions from the job and give constructive feedback for each other.
It maps the team's and individual's level of their competencies and developement on demand.